Full Valet Package

Cancellation Policy

By confirming a booking (mobile or unit), you agree to these terms. 1. Booking & Payment • A deposit is required to confirm your booking. • Remaining balance is due on completion. • We reserve the right to refuse or cancel any booking. 2. Mobile Service (We Come to You) You must provide: • Safe and easy vehicle access with clear space around the car. • A working electricity outlet (standard 13-amp socket) within reach. • Water supply: We will use your outside tap where available. If no outside tap is available, we will supply our own water (limited quantity – please advise us in advance). We are not responsible for any damage caused by poor access, uneven ground, steep slopes, or obstacles at your property. 3. Unit-Based Service • You are responsible for delivering the vehicle to our unit on time. • Vehicles are stored at the owner’s risk. 4. Liability & Damage • We take great care but are not liable for pre-existing damage, scratches, chips, rust, or mechanical faults. • Report any issues on the day before collection. • Please remove all valuables — we are not responsible for personal items left in the vehicle. 5. Cancellation Policy • 48+ hours notice: full deposit refund or free reschedule. • Less than 48 hours or no-show: deposit is forfeited. • We may cancel due to bad weather (mobile only) and offer a refund or new date. 6. General • Prices may be adjusted for heavily soiled vehicles. • You must be 18+ or have parental consent. • We are fully insured for public liability. • By booking you confirm you are the legal owner or have full permission. By booking with Joshy Washy Detailing you accept these terms and conditions.

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